Effective Date: June 30, 2025

Segmentide (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://segmentide.com and interact with any forms or calls-to-action (CTAs), including but not limited to the Digital Front Door Audit (DFDA) sign-up form, Book a Discovery Call, etc.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Submit forms or CTAs on our website.
  • Leave comments on our site.
  • Contact us for inquiries.

The types of information collected may include:

  • Name
  • Email address
  • Business name
  • Website URL
  • Business goals and challenges
  • IP address and browser user agent (for security and spam prevention)
  • Any other information you choose to provide

2. How We Use Your Information

We use your information to:

  • Provide services you request, including conducting Digital Front Door Audits.
  • Communicate with you about your requests and related offers.
  • Manage and moderate comments and feedback.
  • Improve our website, services, and user experience.
  • Comply with legal obligations.

3. Data Sharing and Third Parties

  • We do not sell your personal data.
  • We may share your information with trusted service providers who assist in delivering our services (e.g., spam detection services, email service providers) under strict confidentiality agreements.
  • An anonymized hash of your email may be sent to Gravatar to display your profile picture alongside comments.
  • Any third-party embedded content on our site (videos, articles) may collect data according to their own privacy policies.

4. Cookies and Tracking Technologies

  • We use cookies to enhance user experience, remember form inputs, and assess site performance.
  • Cookies related to form convenience last up to 1 year.
  • Login-related cookies (if applicable) last 2 days to 2 weeks.
  • You can manage cookie preferences via your browser settings.

5. Data Retention

  • Personal data collected via forms and comments is retained indefinitely for moderation and ongoing communication purposes.
  • You may request deletion or export of your data at any time, subject to legal or operational retention requirements.

6. Your Rights

Under applicable privacy laws, including the GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Object to or restrict processing of your data.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us as outlined below.

By submitting information via forms or CTAs on our site, you consent to the collection and use of your personal data as described in this Privacy Policy.

You have the right to withdraw your consent at any time by contacting us, though that may impact our ability to provide certain services.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at:

📩 accessibility@segmentide.com